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FREQUENTLY ASKED QUESTIONS
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What are the different forms of healing crystals?Crystal Tumbles: Crystal tumbles are small, smooth, and polished stones that are shaped like pebbles. They are often used for carrying in a pocket or for placing on specific parts of the body during crystal healing. Crystal Obelisks: Crystal obelisks are tall, pointed crystals that are often used for spiritual practices, meditation, and energy healing. They are believed to direct energy in a specific direction and are often used to focus on a specific intention or goal. Crystal Towers: Crystal towers are similar to obelisks but are wider at the base and narrower at the top. They are often used for energy clearing and purification, as well as for focusing on specific intentions or goals. Raw Crystals: Raw crystals are natural, uncut, and unpolished stones. They are believed to have a stronger, more intense energy compared to polished crystals and are often used for grounding and connecting with the earth. Crystal Spheres: Crystal spheres are smooth, round stones that are often used for scrying, meditation, and creating a harmonious and calming environment. They are believed to promote balance and harmony and can be used for healing and energy work. Crystal Freeforms: Crystal freeforms are unique, one-of-a-kind crystals that have been shaped and polished in a natural, organic way. They are often used for display and for connecting with the earth's energy and are believed to bring a sense of grounding and stability. Each type of crystal has its own unique properties and energy, and the type of crystal that is right for you will depend on your specific needs and intentions. It's always a good idea to do some research and choose a crystal that resonates with you and your goals.
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How do I choose the right crystal for me?Many people choose crystals based on their energy, colour, and the specific properties that they are believed to possess. It's important to choose a crystal that resonates with you and your specific needs and intentions. Often people may be drawn to crystal without fully understanding why only for the reason to become clear when they learn more about the specific properties of that crystal. If you are not sure which crystal to choose, please get in touch with Jess as she is always happy to help.
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How do I cleanse and charge my crystals?Crystals are believed to absorb negative energy, so it's important to cleanse and recharge them regularly. Here are some common methods for cleansing crystals: Smoke: Use Sage, Palo Santo, or Incense to smoke cleanse by wafting the smoke over the crystals. Moonlight: Placing crystals in the moonlight overnight is a gentle way to cleanse them. The energy of the moon is believed to purify and recharge the crystals. Sunlight: Placing crystals in direct sunlight for a few hours is another way to cleanse them. The energy of the sun is believed to be purifying and energizing. This method is not suitable for all crystals as some may face. For best results use this method for red, orange, and yellow crystals. Water: Soaking crystals in a bowl of saltwater for a few hours can help to remove negative energy. It is important to check whether your crystals are water safe and/or salt safe when using this method. Sound: Cleansing crystals with sound is another method. This can be done by using singing bowls, bells, or even your voice to create vibrations that will cleanse the energy of the crystals. Trust your intuition and choose the method that feels right for you and your crystals. Serenity crystals are smoke cleansed with Sage and Palo Santo before and after markets, though it is recommended that you cleanse any new crystals before working with them and then whenever you feel called to after that.
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What is Crystal Healing?Crystal healing is a form of alternative therapy that uses the energy of crystals and gemstones to promote physical, emotional, and spiritual well-being. Practitioners of crystal healing believe that each crystal has its own unique vibrational frequency that can interact with the human energy field, or aura, to balance and realign the energy centres, or chakras, in the body. It is believed that certain crystals can be used to target specific physical or emotional issues, such as relieving stress, promoting relaxation, improving sleep, or boosting energy levels. Crystals can be used in a variety of ways in crystal healing, such as carrying them on the person, placing them on specific parts of the body, or meditating with them. It's important to note that crystal healing is not a fully scientifically recognized form of therapy, though crystals have been used throughout many cultures for at least 5000 years. Many people find that working with crystals can be a relaxing and grounding experience, and it can be a helpful complementary therapy for some. It's always a good idea to speak with a healthcare professional before starting any new form of therapy, especially if you have a serious medical condition.
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What are some common misconceptions about crystals?Here are just a few common misconceptions about crystals: All crystals are the same: While all crystals have unique properties and energies, some people believe that all crystals are interchangeable and have the same effects. However, different crystals have different properties and energies and should be chosen based on specific needs and intentions. Crystals work like magic: It is important to remember that it is the user's own intention and energy that helps to amplify the power of any crystal. Crystals can cure all ailments: Crystals can be a helpful complementary therapy for some people, but they should not be relied on as a cure-all or replacement for medical treatment. It is important to consult with a healthcare professional for any serious medical conditions. Crystals are only for spiritual or New Age use: While crystals are often associated with spirituality and New Age practices, they have many practical uses as well, for example, Quartz is often used in technology. Crystals don't need to be cleansed: Crystals are believed to absorb negative energy and should be regularly cleansed to restore their natural properties. It's important to be informed and understand the properties and uses of crystals, as well as to approach them with an open mind and respect for their unique properties and energies.
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What are the benefits of Rose Quartz?Rose Quartz is a pale pink variety of quartz that is the crystal of unconditional love and deep emotional healing. The gorgeous pink quartz is believed to have many benefits, including: Love and relationships: Rose Quartz is often referred to as the stone of love and is believed to promote love, relationships, and emotional healing. Heart healing: Rose Quartz is believed to have powerful heart-healing properties and is often used to release emotional wounds, increase self-love, and heal the heart chakra. Calming energy: Rose Quartz is known for its calming energy and is often used to reduce stress, anxiety, and insomnia. Promotes peace: Rose Quartz is believed to promote peace and harmonious relationships, making it a popular choice for those seeking to improve their relationships with others. Physical healing: Rose Quartz is believed to have physical healing properties and is often used to boost the immune system, reduce physical pain, and improve skin conditions. Enhances creativity: Rose Quartz is said to enhance creativity and is a popular choice for artists and creatives.
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What are the benefits of Amethyst?Amethyst is a popular crystal that is often used for its believed spiritual and healing properties. Here are some of the benefits of amethyst: Calming energy: Amethyst is believed to have a calming and soothing energy that can help to reduce stress, anxiety, and negative thoughts. Improved sleep: Placing an amethyst under your pillow or near your bed can help to promote restful sleep and combat insomnia. Spiritual growth: Amethyst is believed to enhance spiritual awareness and promote personal growth. It is also used to enhance intuition and psychic abilities. Pain relief: Some people use amethyst to help with physical pain, such as headaches, migraines, and arthritis. Addiction: Amethyst is believed to be helpful in overcoming addictions and compulsive behaviours by promoting self-control and sobriety. Protection: Amethyst is thought to protect against negative energy and psychic attacks, making it a popular choice for spiritual and energy workers.
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Crystal Healing DisclaimerAll of the information provided on this site surrounding the metaphysical properties is for reference only. Crystals have been used for many years in a variety of different cultures and throughout history. Crystals are believed to possess healing properties though we in no way suggest using crystals as a substitute for modern medicine/treatment. Serenity does not claim crystals will be able to cure or heal medical conditions, though they are an excellent complementary tool to use alongside existing treatments. Serenity does not claim that our crystals can cure, treat, or diagnose any physical, mental, or emotional conditions. The information provided on our website is for educational and inspirational purposes only. We strongly advise that if you are experiencing any physical or emotional symptoms, you should seek the advice of a licensed healthcare professional. By using our website, purchasing our products, and engaging in crystal healing, you acknowledge and agree that you do so at your own risk. Serenity and its employees cannot be held liable for any damages resulting from the use of our products or the reliance on the information provided on our website. Please use crystals with caution, handle them with care, and keep them out of reach of children and pets. Crystals can be brittle and can break or chip if not handled properly. If you have any concerns or questions, please do not hesitate to contact us.
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Why should you choose Serenity?Ethically sourced crystals: By offering ethically sourced crystals, Serenity ensures that its customers can feel good about the products they are purchasing. Passionate and knowledgeable: The drive and passion behind Serenity, combined with the knowledge and expertise, can ensure that customers receive the highest level of service and support. Extensive range of crystals: Serenity offers customers a wide variety of options to choose from, making it easier for them to find the perfect crystal for their needs. Focus on wellbeing: Serenity's focus on wellbeing and promoting the benefits of crystals can help customers improve their overall health and well-being, making it a unique and valuable experience. Workshops and market locations: The workshops and market locations offered by Serenity allow customers to learn more about crystals and how they can be used in their daily lives, further enhancing their experience. These are just a few of the many reasons why someone might choose to shop with Serenity. By offering high-quality products, exceptional customer service, and a focus on wellbeing, Serenity sets itself apart and provides a unique and valuable experience for its customers.
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What is the Serenity Shipping Policy?All online orders will be dispatched within 2-4 business days unless we are experiencing delays, this will be communicated directly with the customer. Standard parcels (up to 2kg) will be shipped with tracking information via Royal Mail or Evri for a standard charge of £3.50. Any parcel heavier than 2kg will be shipped using Evri for a charge of £6. Serenity is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier. Please retain all original packaging and any evidence of damage.
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What is the Serenity Returns Policy?If there is a problem with your order please contact serenityofficial111@gmail.com within 30 days of the goods being delivered and include as much detail as possible. Please note the buyer is responsible for return postage costs and any loss in value if an item isn't returned in its original condition. Return Policy Any items that show signs of wear and tear will be returned to the customer. Faulty items will only be accepted within 30 days of the goods being delivered.
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